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What does zigback cost?
We have various pricing options to fit our personal and professional use
customers. Our base version v1.1 costs $2.95 per month, and the
elite version v3.0 cost $4.95 per month. If you would like to
install zigback on multiple computers, we also have pricing options to
accommodate your needs. You may view our complete pricing scale on
our pricing page
here.
What sites does zigback ban?
As a general rule, we ban web sites that has content, direct or
indirect, that is not appropriate for kids. Because of the risks
associated with instant
messaging, peer-to-peer networking, and social networking in general; we
ban those types of web sites as well. We feel that parents have the
right
and should take the lead in introducing their kids to those types of web
site and internet functionality; so that they can decide on the best
approach
to educate, and monitor their child's use. We have published a list of
the most common web sites that parents have asked specifically if we ban
them or
not, but the entire list exceeds several thousand. You can view our
partial banned sites list here.
If there is a web site that is not currently on your approved list,
will you add it?
Yes; you may email the url to us at infot@zigback.com. We will
evaluate it to determine if it meets our criteria for approved web
sites, and if it does
we will add it to the list. Due to the high volume of request, please
allow 3 - 5 days so that we can adequately review the proposed web site.
Why are certain sites banned; even if parents are okay with them?
Zigback.com is an on-line environment created for parents around the
world to feel comfortable with the web sites that their kids are
visiting, without having visited them all. We recognize that parents may
have different views and beliefs, but we strive to maintain a
consistency that meets a basic fundamental belief and respect for child
safety that persists in the overwhelming majority of parents world-wide.
My kids are teenagers; do you have links and other content targeting
their age group?
Yes; depending upon what type of web sites your kids likes to
frequent, we do have web sites appropriate for junior teens. We have links to museums, tutoring, on-line games, videos
featuring national
television programming, music featuring national television programming,
and many more exciting sites.
Which internet browser works bets with zigback?
zigback.com works with IE6 or IE7. Currently, these are the only two
browsers that we support. We are currently enhancing our
services to work with all current and future web browsers. We will
be making a big announcement at the appropriate time.
Will zigback keep my kids from clicking on ads and going to sites I
don’t want them to?
Absolutely! If the advertiser's web site is not on our approved
list; their web site will not load when the ad is clicked. This
eliminates much of the
opportunity for you kid to get to web sites that you may not know
anything about. Typically we ban all url's related to advertisers,
unless the advertisement is imbedded in a web page; and it's presence is
required to load the web page.
Why does zigback ban search engines like Google, Yahoo, MSN, AOL, etc?
We recognize that search engines can be an invaluable tool for
finding information on the internet, but we also recognize that search
engines
provides unlimited access to all types of information and web sites;
many of which we don't want kids exposed to unsupervised. As part of
our
"virtual wall" environment that we have created, we greatly enhance and
secure our environment by banning search engines.
Does Zigback accept orders from outside the US?
Yes; currently we welcome and service customers from many countries
outside of the US; Canada, UK, Australia, and Japan to name a few.
Why don't I see social networking,
P2P, file sharing, and other sites that older kids like to use in the
list?
We recognize that kids at different ages,
have very different Internet habits and interest. Our primary
focus was kids junior teens under 12, and our commitment is to not allow
those types of sites to this age group. Because there has been
such phenomenal success of our current offerings, and also a very high
demand for more sites for 13 - 18 year olds; we will soon be launching a
separate area within Zigback.com for an older-aged teen. Please
continue to check back for its release, and our press announcement.
Why does some web pages only load partially, or not at all?
What we've found is that many web sites continue to bombard you with
advertisements, from third party web sites hosted on individual url's;
then feed them into the main web site. Because we don't maintain an
active list of url-based advertisements, the advertisements are probably
blocking from opening. We do review and un-block url-based
advertisements at customer requests, and we encourage everyone to submit
requests through our "recommend a site" page.
What is MyLinkScheduler?
Zigback's my LinkScheduler is our dynamic, one of a kind user enhanced
tool that allows parents to establish and maintain a healthy play time /
learning time balance for their kids (for use with Elite v3.0 only). By establishing user defined
date and time rule in the user control panel, you can choose which link
categories your kids will see on a given day or time automatically.
(i.e. If you only want you kids to see links to game web sites, this
could be done with ease.) For help and instructions on how to use
MyLinkScheduler,
go here.
How does most of your customers use
MyLinkScheduler?
MyLinkScheduler is an exciting tool that our
customers are more and more indicating as the secondary reason why then
have chosen zigback.com as their child-safety, Internet security
partner. What we have found is that most of our users like the
ability to schedule non education related web site categories to be
available after a certain time during the week if at all, and only
partially on the weekends. Many say, it is a great tool to balance
their kid's time to do more school work during the week, and to get more
involved with science, arts and crafts, reading books, and other
creative things on the weekends.
Can I run v1.1 and 3.0 on the same
computer?
No; installing both v1.1 and v3.0 will cause
one or both of the versions malfunction.
Will Zigback work across separate Windows user accounts?
Yes. Many of our members has created separate user
accounts within their Windows environment. Weather you are using
Zigback Pro or Zigback Elite, you can install it so that your accounts
protects each account on the PC. Please follow the instruction
below, and if you need assistance please contact us for support.
For Zigback Blocker v1.1
1. Incase you have already installed zigback blocker, you need to to
remove it so you can start fresh. Uninstall all zigback modules
and delete all
folders from all Windows accounts.
2. Go to all Windows sub accounts, and change the browser default home
page to: http://www.zigback.com/blocker/on.php.
3. Install the blocker in your main Windows administrative account
ONLY.
4. With your zigback blocker "enabled", you should be able to go to
each of your sub accounts, open a browser window; and it should open to
the
http://www.zigback.com/blocker/on.php page as the default that we
established in #2 above. It should be fully functioning, and block
all intended
sites. Also you should not be able to add the button on the tool bar by
right mouse clicking to the right of your last browser button on the
right; which; it should
not be in the available button list.
5. You can go back to your admin account, and disable / enable the
blocker as you like.
Can I use my account on more than one PC?
We do offer a multi-pc installation at a
discounted price. Please check our pricing page for more
information.
When I click on a link, the page does
load; but I see little message keep popping up that something is being
blocked. I don't know what that is?
Some web sites has numerous unsolicited
advertisements that pop up on their web sites. Our system works as
an advertisement pop up blocker, as most people only want the content;
not the ads. On occasion you will see that zigback.com blocks many
ads on a single page, and it is possible the page may not load properly.
If this happens, please contact us; so we can look into a solution.
Why do I get a message to request to
change my homepage every time I turn it off and on; is this working
right?
Yes; your zigback is working properly.
There is a built-in dynamic homepage default feature that, when enabled,
temporarily sets your browser home page to open to your account home
page. When you disable your zigback blocker, it returns your
browser homepage to its original setting. If you do not allow this
setting to change, your zigback may not function properly. What
if I don't want my browser homepage setting changed? You have
every right not to allow your homepage setting to be changed, and we
respect your decision. If you do not allow your homepage to be
temporarily changed, then, for security and system integrity reasons,
you will have to disable / enable your zigback; in order to arrive at
your account home page..
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